Privacy Policy

Information We Collect

Criticly is designed with privacy in mind. We collect minimal information necessary to provide our service:

• License activation information when you purchase a license
• Usage analytics (number of commands used) for license validation
• Error logs and crash reports to improve the application

Data We Don't Collect

• Your text selections or the content you process with Criticly
• Personal documents or files on your computer
• Browsing history or activity outside of Criticly
• Personal identification information beyond what's necessary for licensing

How We Use Your Information

The limited information we collect is used solely to:

• Validate your license and provide access to Criticly features
• Track usage limits for free and paid plans
• Improve the application through anonymous usage statistics
• Provide customer support when requested

Data Storage and Security

Your data is stored securely and we implement industry-standard security measures:

• All data is encrypted in transit and at rest
• We use secure, reputable cloud infrastructure providers
• Access to your data is strictly limited to authorized personnel
• We regularly review and update our security practices

Third-Party Services

Criticly integrates with AI providers to process your requests. When you use Criticly:

• Your selected text may be sent to AI providers (OpenAI, Anthropic, etc.) for processing
• These providers have their own privacy policies that govern this data
• We recommend reviewing the privacy policies of any AI providers you configure
• When using our hosted models, we process requests through our secure infrastructure

Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of data collection where technically feasible

Changes to This Policy

We may update this privacy policy from time to time. We will notify users of any material changes through the application or via email for subscribers.

Contact Us

If you have any questions about this privacy policy or your data, please contact us at support@clouddream.io