Privacy Policy
Last updated: November 24, 2025
1. Introduction
Welcome to Criticly ("we," "our," or "us"), a product of Cloud Dream, LLC. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our desktop application and website.
2. Information We Collect
Criticly is designed with privacy in mind. We collect minimal information necessary to provide our service:
- License activation information when you purchase a license
- Usage analytics (number of commands used) for license validation
- Error logs and crash reports to improve the application
3. Data We Don't Collect
- Your text selections or the content you process with Criticly
- Personal documents or files on your computer
- Browsing history or activity outside of Criticly
- Personal identification information beyond what's necessary for licensing
4. How We Use Your Information
The limited information we collect is used solely to:
- Validate your license and provide access to Criticly features
- Track usage limits for free and paid plans
- Improve the application through anonymous usage statistics
- Provide customer support when requested
5. Data Storage and Security
Your data is stored securely and we implement industry-standard security measures:
- We use secure, reputable cloud infrastructure providers
- Access to your data is strictly limited to authorized personnel
- We regularly review and update our security practices
6. Third-Party Services
Criticly integrates with AI providers to process your requests. When you use Criticly:
- Your selected text may be sent to AI providers (OpenAI, Anthropic, etc.) for processing
- These providers have their own privacy policies that govern this data
- We recommend reviewing the privacy policies of any AI providers you configure
- When you use our hosted models, your requests are securely routed through the OpenRouter API, utilizing GPT models for processing.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of data collection where technically feasible
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify users of any material changes through the application or via email for subscribers.
9. Contact Us
If you have any questions about this privacy policy or your data, please contact us at support@clouddream.io